Mike is Chief Executive Officer of Straightaway Health Careers. As part of the original management team, Mike helped launch Silverchair Learning Systems in 2005 and served as President of Silverchair until it became part of Relias in 2012. He also currently serves as Chief Innovation Officer at Relias. Prior to Silverchair, Mike held executive leadership positions at the Hill-Rom Company, Berchtold Corporation, and Briggs Healthcare with extensive experience in new product development, sales and marketing management, strategic planning, and Kaizen continuous improvement methodology.
Favorite beverage: Wild Cherry Diet Pepsi
Fun fact: When I started high school, I was 5’3” and weighed 97 lbs.
Chief Clinical Officer
Sherry’s healthcare career includes everything from trauma nursing to project management to clinical education. Both locally and nationally she developed and implemented training programs focusing on students wanting to become CNA’s, nurses advancing their clinical skills, and others on a path to leadership positions. Sherry now focuses on the clinical integrity of SHC products and services. She recently completed her MSN as a Nurse Educator.
Favorite scenery: “As a Kansas native, a field of sunflowers is the most beautiful site!”
Fun fact: “I’m an avid Pickleball player!”
Director of Demand Generation and Strategic Partnerships
Bill is the Director of Strategic Partnerships at Straightaway Health Careers. In 2002, Bill co-founded Silverchair Learning Systems, which eventually became Relias in 2012. Bill has more than 15 years of experience selling and marketing e-learning solutions in the senior healthcare space. Prior to founding Silverchair, Bill was a National Account Manager with Healthstream and SynQuest Technologies. He currently serves on the Corporate Board of the Brigade Boys and Girls Club of North Carolina’s New Hanover, Pender, and Onslow Counties.
Favorite place: North Carolina Mountains
Fun fact: “I can ride a unicycle!”
Director of Product
Brady is Director of Product at Straightaway Health Careers. With 10 years of experience in healthcare technology, she has worked closely with cross-functional teams to drive successful product launches. She is very interested in a consumer-centric approach to development and design and its application to the electronic learning industry. Brady holds a B.S. from The University of North Carolina at Chapel Hill.
Favorite city: Paris, France
Fun fact: “I LOVE to travel and I have an infatuation with airplanes!”
Executive Director of Sales
Shane is the Director of Enterprise Accounts in the Central U.S. He has spent the last 15 years working with senior care organizations to improve multiple business processes through the utilization of innovative software
Favorite food: Vegetable soup
Fun fact: “Shane doesn’t collect anything”
Director of Client Care
Erica is Director of Client Care at Straightaway Health Careers. She has nearly 15 years of experience working in healthcare, including 12 years with a healthcare information technology company where she established multiple award-winning customer-facing teams.
Ramez is Director of New Market Development for Straightaway Health Careers. He has spent the last 10 years working for education businesses spanning apps for toddlers to leadership development for working professionals. Ramez holds a bachelor’s degree from The London School of Economics and Political Science as well as an MBA from New York University’s Leonard N. Stern School of Business.
Favorite cookie: Chocolate chip cookie from Jacques Torres Chocolate in NYC
Fun fact: “I once had a job that involved watching cartoons!”
Director of Enterprise Sales
Vince started his career as a CNA, and later ICU nurse, at the Cleveland Clinic and Duke University Hospital in the Cardiac ICU. He now focuses on solving bigger problems with organizations looking to improve their bottom line and reduce staff shortages.
Favorite ice cream: Chocolate chip cookie dough
Fun fact: “I love to travel! So far, I have been to 21 countries and 41 states”
Director of Enterprise Sales
Debra has over 25 years of experience in Healthcare Sales and Sales Leadership with Procter & Gamble and Direct Supply, and it is through that experience that her passion and mission to help seniors have aligned. Debra is thrilled to join the Straightaway team to continue her work toward that mission!
Favorite thing: 4H (Head, Heart, Hands, & Health)
Fun fact: “I was 1 of 10 children raised on a dairy farm in Wisconsin, where hard work and teamwork were instilled from birth!”
Director of Enterprise Sales
Accomplished sales professional, sales trainer and manager with proven success in the promotion and management of new and existing software products. More than fifteen years of highly successful sales and marketing experience including the profitable management of outside sales territories in several highly competitive environments Documented success in an individual and team environment sales environment, including both sales training and management.
Favorite activity: Chris loves attending his kids events whether it be his son’s sports activities or his daughters drama competitions.
Favorite team: An avid sports fan, Chris is a huge fan of his alma mater, the University of Florida, and attends as many Gator sporting events as possible.
Fun fact: Chris served in the United States Marine Corps from 1992-1999
Director of Strategic Projects
My background is in sales operations – I helped sales teams effectively allocate resources, track their pipeline, align incentives, and make data-driven decisions. I worked at LinkedIn before my MBA and am excited to now be helping Straightaway build out a recruiting engine for the next generation of CNA’s!
Favorite tradition: Handwritten holiday cards
Fun fact: “I was born in Transylvania, Romania”
Director of Strategic Projects
I grew up in Los Angeles, CA and moved to New York City for college and have lived here ever since. After graduating college with a degree in English Literature, I joined IBM as a management consultant, focusing on systems and technology. With a technology background and passion for the education industry, I was thrilled to join Bertelsmann Education Group in June 2018.
Favorite food: Macaroni and Cheese
Fun fact: “I was a member of Team USA as an ice skater and competed internationally for several years.”
Director of Finance
Adrian handles Straightaway Health Careers finances, and also serves as Director Strategy & Business Development for the Bertelsmann Education Group. He has an MBA from the University of St. Gallen and is a member of the ACCA. Adrian has several years of experience working for a leading audit company on international assignments in the education, digital media, and health care industries.
Favorite video game: Age of Empires II
Fun fact: “Banging your head against a wall for one hour burns 150 calories.”
Client Support Specialist
A native to North Carolina, Seth possesses diverse experience facilitating client relationships and community engagement. Holds a bachelor’s in psychology from NC State and is a registered CNA.
Favorite video game: Bloodborne or Persona 5
Fun fact: “I once slept through a category 4 hurricane.”
Lead Business Analyst
Grace is Lead Business Analyst at Straightaway Health. With 10 years experience in consumer-centric business development, she has driven user interface management and optimization. She is passionate about enhancing the user experience and utilizing data to drive innovation. Grace holds a M.B.A. in Entrepreneurial Business and a M.A. in Educational Psychology from American Public University.
Favorite weekend activity: Exploring new places and going on an adventure!
Fun fact: “I love plants and ethnobotany.”
Executive Assistant to the CEO
Lori has dabbled in everything from real estate, interior design and her own fashion retail business to teaching third grade, volunteering for various charities and supporting awesome executives!
Favorite ice cream: Vanilla ice cream with chocolate syrup and crunched up potato chips
Fun fact: “I love to sing karaoke! My favorite artists include everyone from Carrie Underwood and Faith Hill to Alanis Morissette and Pink.”
Sales Operations Specialist
Thomas takes care of Straightaway Health Careers customer data and works as an Analyst with a focus on Business Development & M&A for the Bertelsmann Education Group. During and after his business studies, he worked at KPMG, EY, Rocket Internet, and Bertelsmann.
Favorite cities: Sunny San Diego and the never sleeping Big Apple
Fun fact: “Due to my late night work sessions, Ramez has baptized me, Heinzelmaennchen.”
Content Marketing Producer
Lindsay is Content Marketing Producer at Straightaway Health Careers. She enjoys creating and innovating, and she’s pleased to have the opportunity to make an impact on long-term care. Lindsay holds a Bachelor of Arts in Advertising and Italian from the University of North Carolina at Chapel Hill.
Favorite sitcom: Friends
Fun fact: “I taught myself to crochet!”
Regulatory Support Specialist
Jill is the Regulatory Success Specialist with Straightaway. She works with the various state departments of health to ensure courseware compliance and approval. She has almost two decades of healthcare experience in the acute and post-acute worlds as a Social Worker, Sales Leader, and Administrator. A steadfast patient advocate, she has worked in hospitals, dialysis centers, and Home Health & Hospice care settings, and her most notable accomplishment was successfully leading and growing a regional Home Health & Hospice team in the Southeast. She received her Bachelor’s degree in Psychology from North Carolina State University and her Master’s in Social Work from the Indiana University-Purdue University of Indianapolis.
Favorite vacation spot: Holden Beach, NC
Fun fact: “I’m a descendant of Noah Webster, creator of the English dictionary, which explains my proficiency in spelling!”
Senior Instructional Designer
Kelly has been working in learning and development for almost 20 years, creating learning content and leading training development teams. A self-admitted learning nerd, Kelly is passionate about advocating for the end-user, bringing her creativity, instructional rigor, and empathy to each learning project. She worked for the Home Depot for over 10 years, supporting learning initiatives for every aspect of the business. She also worked as a consultant for Management Concepts and Xerox. Her role in creating project management content and leading learning projects led to earning her PMP certification in 2013. She since has worked primarily in healthcare, creating award-winning eLearning courses for her employers and clients. After working with Straightaway as a client, she is delighted to join the team full-time. Kelly holds a M.Ed with Learning and Technology emphasis and a B.A in philosophy with a minor in journalism/PR.
Favorite place: Anywhere I can be near the ocean and listen to the waves
Fun fact: “I was an extra on the TV show Drop Dead Diva.”
Manager of SMB Sales
Josh Ryan is the SMB Sales Manager at Straightaway Health Careers. He previously spent 7 years working with Mike and the crew at Silverchair Learning. With a degree in education, and experience as a CNA, he is passionate about helping senior care organizations train and retain their critical staff.
Favorite vacation spot: Anywhere I can haul the camper
Fun fact: “I am the reigning tether ball champ of the neighborhood”
Business Development Specialist
After transitioning from work in Congress, Joseph now brings 6 years of SaaS experience to Straightaway. When he is not facilitating relationships for our Enterprise Account Executives, he finds himself coaching high school football, spending time with his wife and family, and exploring the outdoors with his wolf pups.
Favorite season: Fall
Fun fact: “I once took 2nd place as a 6th grader in the Geography Bee for my entire middle school consisting of 6th, 7th and 8th graders while beating out both my older brother and sister.”