And what an inspiring journey it has been! Our clients are our heroes – caring for the most vulnerable members of society all while managing the intense employee coordination effort required to successfully run a skilled nursing facility.
I’ve had the opportunity to observe many CNA students in my role here at Straightaway, including our own Seth Coley, who went through CNA training in North Carolina. I’ve learned a lot from my CNA peers and I’ve especially gained some clarity around the challenges they face both in and out of school.
Instructors’ influence on CNA staffing and organization quality is undeniable. As the number of CNAs needed across the country continues to grow, so does the need for CNA candidates to train and, ultimately, fill those positions.
When I first joined Straightaway, I knew I needed to watch and observe the key users of our product to learn exactly how they used it, what they needed to accomplish, and get the feeling of what a day in their shoes really felt like.
From our previous posts about CNA: Edge – SUPPORT, it’s easy to see we here at Straightaway are diving head first into helping organizations better support their staff. Another way we want to help new CNAs is by giving them more avenues to seek help or get advice they desperately need as they adjust to their new roles within your organization.
Our Check-In program is designed to help you identify those employees who are at risk and provides you with guidance on how you can intervene in the specific areas they are struggling.
An effective Peer Mentoring Program is key to helping newly hired CNAs build relationships and feel welcomed and supported.
When it comes to supporting newly hired CNAs there are several things that are essential to success; however, none is more important than making sure CNAs have the proper support and guidance from their direct supervisors.
My approach to the role is all about discovery – essentially spending a lot of time with experts in the field, talking with CNAs, researching best-practices, and digging in on what problems or issues exist in the market.